Once an order has been placed, we can’t edit the address you’ve entered or the items within the order. But orders are cancelable for up to 1 hour after they are placed.
If you have an retailanthropy account, click “Cancel Order” on your My Orders page before placing a new one. If you don’t see a link, our warehouse is already packing up your shipment so we cannot cancel or change it in any way.
Unfortunately, once orders are fulfilled and receive a tracking number, they are passed the cutoff point for cancelling. We are very sorry for any inconvenience to you.
If you have any questions, please send us an email at team@retailanthropy.com.